Reference

How 1ace58 Handles Your Personal Data

At 1ace58, we collect only the data we need to run your account, process deposits via UPI, Paytm, or PhonePe, and keep your sessions secure.

Data MinimisationEncrypted StorageNo Third-Party SellingYour Rights, Clearly StatedIndia-Focused Compliance

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What Data We Collect and Why

1ace58 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account, we collect your name, email address, mobile number, and the payment details you use — UPI handles, Paytm wallet IDs, or PhonePe-linked numbers — solely to process transactions and verify identity. We also collect session logs, device identifiers, and IP addresses

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to detect fraud and keep your account secure. We do not sell, rent, or trade your personal data to any third party for marketing. Access to your data internally is restricted on a need-to-know basis, and all records are stored on encrypted servers. Availability of our
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services depends on local law and is accessible where local law permits. We review and update this policy whenever our data practices change, and we notify you through your registered contact details before major changes take effect.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Our Data Protection Team

If you have questions about how your data is used, want to request a copy of your records, or need to correct inaccurate details, our privacy…

HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies, and Account Security

We apply layered security practices across every part of your account — from the moment you enter your UPI ID through to the point a withdrawal lands in your PhonePe wallet.

Encrypted Data Storage

All personal records — name, contact details, payment identifiers — are stored using AES-256 encryption at rest. Database access requires two-factor authentication from our engineering team, and access events are logged for audit.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand which pages load slowly on mobile. You can manage cookie preferences from your browser settings at any time without losing your account data.

Payment Data Handling

UPI, Paytm, and PhonePe transaction references are retained for the period required by applicable financial regulations. We never store full UPI PINs or Paytm wallet passwords — those stay on your device and with the payment provider.

Data Retention Period

Account data is retained for as long as your account remains active and for a legally required period after closure. When the retention window expires, records are purged automatically from our servers with no manual intervention required.

Your Right to Access and Erasure

You may request a full export of the personal data we hold about you, or ask us to erase records that are no longer required for legal or contractual reasons. We fulfil verified access requests within seven working days.

Third-Party Data Sharing

We share data only with the payment processors needed to complete your transactions — UPI network operators, Paytm, and PhonePe — and with fraud-prevention services. No data is passed to advertisers or data brokers under any circumstances.

Your Privacy Questions, Answered

These questions cover the data rights and privacy practices we hear about most from India account holders. If your question is not listed here, contact our privacy team directly through the channels above.

We collect your name, email address, mobile number, and the payment identifiers you register — such as your UPI handle or Paytm number. We also log device identifiers and session data to protect your account from unauthorised access.

Payment identifiers are stored in encrypted form using AES-256 encryption. We never store authentication PINs or passwords. Only the transaction reference and timestamp are retained, as required by financial record-keeping rules.

Yes. Submit a data access request through Account Settings or via our privacy email. We will compile and send a full export of your personal records within seven working days of verifying your identity.

Send a deletion request through the in-account Privacy form or by email. We will erase records not required for legal or contractual purposes. Legally mandated financial records must be retained for the period prescribed by applicable regulations.

No. We do not sell, rent, or share your data with advertisers or data brokers. Data is shared only with payment processors — UPI operators, Paytm, PhonePe — and fraud-prevention services strictly to operate your account.

We notify you by email or in-app message before any material change takes effect. The updated policy is also published on this page with a revision date so you can compare it against the version you previously accepted.

Contact our privacy team by email or live chat with a description of the concern. We log every complaint with a reference number and aim to provide a substantive response within 72 hours of receiving your message.

How 1ace58 Handles Your Personal Data

Reach Our Data Protection Team

Data Handling, Cookies, and Account Security

Encrypted Data Storage

Cookie Usage

Payment Data Handling

Data Retention Period

Your Right to Access and Erasure

Third-Party Data Sharing

Your Privacy Questions, Answered

01 What personal data does 1ace58 collect when I open an account?

02 How is my UPI or PhonePe data stored and protected?

03 Can I request a copy of all the data held about me?

04 How do I ask for my data to be deleted?

05 Does 1ace58 share my data with third parties for advertising?

06 How will I know if this privacy policy changes?

07 Who should I contact if I believe my data has been mishandled?

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